“ Proven Clinical & EPR Solutions ” A comprehensive, scalable, flexible and modular Healthcare Information System covering all aspects of the healthcare process from clinical to administrative and financial.

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Support

Support

Health Insights provides full support and maintenance during and after implementation, including support of application software, bespoke software and interfaces. Support and maintenance is provided through a service level agreement.

 
 
Expert help is always available to solve operational problems, whether technical or clinical and our support team is always on hand to assist with any development issues that may arise. We realise that healthcare is a twenty four hour, seven day a week service and can support you every step of the way.

We have a flexible range of support options and during the contract stage we will discuss the most appropriate level for your Trust.

We also recognise that support is not all about a software bug or technical issues. Hospitals that really use the system to its full potential and use the business intelligence and development tools to enhance the system often make extensive use of the help desk facilities for advice on how to do things – even as simple as “has anyone else done anything like this?”
 
 
 
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“ Proven Clinical & EPR Solutions ”